Recent Press
Brad Caudell joins NEPS, LLC as Senior Vice President, Sales and Marketing
July 13, 2010 -- SALEM, NH – NEPS, LLC, a leading provider of document process outsourcing ser...
NEPS and R3D2 Partner to Provide Optimized Document Production Workflows
June 21, 2010, Salem, NH - NEPS, experts in communication management solutions, and R3D2 Consulting,...
Prinova and NEPS Sign Partnership Agreement
Toronto, Ontario, September 14, 2009 - Prinova Inc., a leader in innovative software, document desig...
Thunderhead and NEPS Partner to Help Organizations Modernize Customer Communications
Leading document industry consultant selects Thunderhead for flexibility, rapid deployment and interactive capabilities
Irvine, CA – September 9, 2009 – Thunderhead, recognized innovators in document automation and multi-channel communications solutions, and NEPS LLC, a leader in communications management strategy, software and consulting services, today announced a new partnership focused on assisting organizations that need a flexible, modern approach to personalized document composition. NEPS has added Thunderhead to its Fast2Market Software-as-Services platform for companies that prefer to outsource their technology infrastructures.
Based in Salem, NH, NEPS helps financial, insurance and healthcare organizations to “right size” their document architectures to fit both their corporate culture and production requirements. NEPS provides an extensive range of document automation technologies in a hosted environment, wrapped with a comprehensive menu of industry-tailored services and support.
Many organizations today are weighed down by legacy systems that compromise their ability to communicate effectively and control their document production and management costs. Because converting from legacy systems takes time and careful strategy, many companies need a way of moving applications to the latest technology offerings, while minimizing their capital costs.
Thunderhead NOW is based on open standards and integrates easily with existing systems to support the creation and delivery of business process-enabled communications. “When it comes to more complex, content-intensive, applications such as policies, contracts and letters that often require collaboration, Thunderhead offers a best-in-class solution,” said Denise Miano, President and Chief Technology Officer at NEPS. NEPS also selected Thunderhead due to its unique separation of content, layout and business rules, unlike legacy systems that embed rules into the content of document templates.
“Thunderhead NOW is the only platform we’ve seen that truly brings document creation and delivery control directly into the hands of business users, while also providing security and tools for developers,” Miano explained. “The fact that Thunderhead has XML at its core is also really appealing to our customers who have been challenged by limitations of migrating from proprietary technologies to open standards. We are excited about the opportunity to integrate Thunderhead onto our Fast2Market platform to support our customers’ critical communications needs.”
“NEPS has been a leading voice in the document process outsourcing industry, as well as a recognized design and technology leader in the vertical markets they serve. We are excited to work with NEPS to help organizations better engage with their customers across the enterprise,” said Thunderhead CEO Glen Manchester. “This partnership will allow a broader array of clients to realize the benefits of a platform based on modern technology, which in turn will enable them to accomplish greater agility, efficiency and faster time to market.”
About NEPS
NEPS, LLC is an expert provider of communications management solutions, services and strategy. We help businesses to design, develop and deliver multi-channel communications that are simple, personal, clear and effective. In short, we create simplicity for our clients by managing the complexity inherent in communications processes.
Combining our proprietary and partner technologies with communications strategy, information design, technical and vertical industry expertise allows NEPS to help our clients to improve communications in a measurable way. Our services, solutions and employees are all flexible and easy to work with. Learn more by visiting www.NEPS.com or calling +1 (603) 314-5600.
About Thunderhead
Thunderhead is the leading provider of enterprise solutions for the production of highly personalized, multi-channel communications.
Thunderhead’s innovative platform, Thunderhead NOW, empowers business users to own the end-to-end process of creating and maintaining customer communications and delivers significant efficiencies and cost savings. Thunderhead NOW also enhances customer engagement, improving customer satisfaction, loyalty and revenue outcomes.
Due to its unique combination of business user control, open standards-based architecture and broad enterprise capabilities, Thunderhead has quickly established itself as a clear market leader and is one of the fastest-growing software companies in the world. The company counts many of the world’s leading private and public sector organizations as customers, including Allianz, Bank of America, Prudential, RBS Insurance, UBS and the Australian Department of Immigration and Citizenship.
Thunderhead services its global customer base from offices located in North America, Europe and Asia Pacific.



